Throwing My Hat in the Ring
After much thought and consideration, I am proud to announce my candidacy for the President of the United States. I have not been thrilled with either party’s candidate but I was propelled to action after no clear leadership emerged to resolve the current economic crisis. With only a month left before the election I hope you will join my grassroots campaign. In the short time I have been running I am pleasantly surprised at how much traction my candidacy has already gained as evidenced in the following video:
Fill Out This Form Like It’s 1999
I am still amazed and a little bit annoyed when I am asked to fill out several forms which all contain overlapping information. I recently took my son to see his pediatrician and, because I have changed insurance providers, it was understandable that the doctor would need to update some information. The office administrator took my insurance card, photocopied it, asked me some questions and then updated information at the computer. Then she gave me some forms to fill out. When I looked at the forms 100% of it was information that they already had. When I asked her about it she said, “Oh, you still have to fill them out because those get inserted with the doctor’s charts and records on file.” What? I went through the same rigmorale when I started my new job. Form after form was the same except for a handful of pertinent questions.
In a time when people are trying to solve many difficult and complex problems with computers it seems to me that there are many simple ones that still need to be addressed. If someone has solved the “form” problem then why isn’t the solution more pervasive? If you have a service business that requires a lot of information collection wouldn’t you want to surprise and delight your customers with how quick and simple the process is instead of making them feel punished for doing business with you?
Like Fresh Sheets
You know that feeling you get during a summer night as you climb into bed, slip under the covers and the coolness of newly changed sheets touches your skin? My sister Jackie’s new blog gives you the same feeling and you don’t have to wait until night (or do the laundry). Like Fresh Sheets is about “things that bring joy” and it certainly delivers. Two of my favorite posts so far are Chick Trickery and My Precious. If you’re in need of a smile (who isn’t?) and would like to read some well written posts, give Like Fresh Sheets a visit. You’ll be the better for it.